PBX & dialer connectivity
Review your platform, version and deployment environment before agreeing a supported connection method.
Plan SIP connectivity for an existing PBX or dialer, with the call capacity and routing your operation needs.
Discuss this solutionDesigned for businesses that already operate a compatible PBX, contact-center platform or dialer and need to review their voice connectivity.
A SIP trunk connects a compatible business phone system to a voice service. The right design depends on your PBX, network and call flows. Before provisioning, share your system details and the countries you call so compatibility, number requirements and commercial terms can be reviewed together.
Review your platform, version and deployment environment before agreeing a supported connection method.
Size the service around simultaneous calls as well as agent count. Dialing behavior and call duration both affect required capacity.
Discuss supported IP-based or credential-based authentication, inbound destinations and the planned outbound route.
Confirm which numbers can be used and how caller ID is presented. Availability and requirements depend on the destination and provider.
These details help us review the fit and prepare a meaningful proposal. Feature availability, destination coverage and commercial terms are confirmed for your selected solution.
Possibly. Share the platform name, version, current carrier arrangement and how you want calls to flow. Compatibility, authentication and media handling need to be reviewed before connecting a SIP trunk or migrating service.
No. A SIP trunk provides connectivity for a phone system; a cloud PBX provides the phone-system functions, such as extensions and call routing. You may need one or both, depending on what you already have.
Test outbound dialing, inbound calls, caller ID, callbacks, audio in both directions, call duration, transfers where relevant and call records. Use representative destinations and the actual network environment.
Share your team size, calling destinations and current setup.